Reference

How wisespin Handles Your Personal Information

This Privacy Policy covers every piece of information wisespin collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or browse our lobby — and exactly how we protect it.

Account data protectionPayPal, Venmo, Play+ payment privacyCookie & tracking transparencyYour data request rightsState-law compliant access

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Data requests, deletion asks, and privacy concerns all go through our dedicated account-support team. You can reach us three ways — pick whichever fits your situation. We aim to confirm receipt of any data-related request within two business days and to complete it within the timeframe required by applicable state law.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are not afterthoughts here — they are built into how every account record, payment log, and session token is stored and accessed. Here is what that looks like in practice across the four areas that matter most to you.

Encryption at Every Layer

Your account credentials, payment method tokens — including PayPal reference IDs and Play+ card details — and personal records are encrypted in transit and at rest using current industry-standard protocols.

Cookie Controls You Own

We use strictly necessary cookies to keep your session alive and optional analytics cookies to improve load times. You can adjust cookie preferences from the banner shown on your first visit or in your browser settings at any time.

Data Retention Policy

Account records are kept for as long as your account is active and for a further period required by applicable state law. Once that window closes, personal data is deleted or anonymized on a scheduled basis — not held indefinitely.

Requesting Access or Deletion

You have the right to request a copy of the data we hold on you or ask us to delete it, subject to legal retention requirements. Submit either request through live chat or the email address in your account settings.

What We Collect and Why We Use It

wisespin Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account we collect your name, email address, date of birth, and the identity documents needed to verify you under state-level requirements. Every time you fund your wallet — whether through PayPal, Venmo, or a Play+ prepaid card — we record the transaction

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reference, amount, and the payment method used; we never store your full PayPal login credentials or Venmo PIN. Device signals like your IP address, browser type, and mobile OS version are collected automatically so we can keep your session consistent whether you switch from a phone
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in Columbus to a laptop at home. We also collect gameplay data — which titles you open, session length, and account-wallet activity — to detect unusual patterns and keep your account secure. Location data is captured at login to confirm you are in an eligible state,
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because access depends on where state law permits us to operate. All collected data is used only for account management, payment processing, fraud prevention, and communications you have agreed to receive. We do not sell your personal information to third-party advertisers.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at wisespin

These are the questions we hear most from people reviewing this policy. If yours is not here, our live chat team can pull up the specific detail from your account record.

We share only what is necessary to process a transaction — for example, passing a reference ID to PayPal or Venmo to confirm a deposit. We do not sell payment data to advertisers or unaffiliated third parties.

At login we check your device's IP address to confirm you are in a state where access is permitted under local law. That check is logged but not used for marketing profiling or shared outside our compliance process.

Yes. Submit a data access request through live chat or the support email in your account settings. We confirm receipt within two business days and fulfill it within the period required by applicable state law.

Every marketing email includes an unsubscribe link at the bottom. You can also withdraw marketing consent directly inside the Privacy section of your account settings without needing to contact our support team.

Records stay active while your account is open, plus the retention period required by state law after closure. Once that period ends, personal data is deleted or anonymized on a scheduled basis — not stored indefinitely.

We use strictly necessary session cookies that cannot be turned off, and optional analytics cookies you can disable at any time via the cookie banner or your browser's privacy settings.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoAbout Us AccountRegister

How wisespin Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Encryption at Every Layer

Cookie Controls You Own

Data Retention Policy

Requesting Access or Deletion

Common Questions About Your Privacy at wisespin

01 Does wisespin share my payment data with third parties?

02 How does location tracking work when I log in?

03 Can I request a copy of the personal data wisespin holds?

04 How do I opt out of marketing emails?

05 How long does wisespin keep my account records?

06 What cookies does wisespin use and can I turn them off?

Privacy Policy

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